Who we are
At SanaBooks, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.sanabooks.com or make a purchase through our online store.
1. Information We Collect
We collect information that helps us process your orders and improve your shopping experience:
Personal details: your name, email, phone number, and shipping/billing address.
Order information: products purchased, payment details (securely processed via third-party gateways), and order history.
Technical data: your browser type, IP address, and device information collected through cookies and analytics tools.
2. How We Use Your Information
We use your data only for essential business and customer support purposes:
To process and deliver your orders.
To send you order updates and delivery notifications.
To provide customer support through email or WhatsApp.
To improve our website, services, and product range.
To send exclusive offers or updates (only if you opt in).
3.Data Security
We use SSL encryption and secure payment gateways (HitPay, Shopify, PayPal, etc.) to protect your personal and financial information.
Your data is stored securely and only authorized SanasBooks team members can access it.
4. Cookies
Our website uses cookies to enhance your browsing experience and analyze site performance. You can disable cookies in your browser settings, but some site features may not work properly without them.
5. Sharing of Information
We never sell, rent, or trade your personal data. We only share necessary information with:
Payment processors for completing transactions.
Delivery partners to ship your orders safely.
All partners comply with data protection standards.
6. Your Rights
you have the right to:
Access, correct, or delete your personal data.
Opt out of promotional emails anytime by clicking “Unsubscribe.”
Request details of the information we hold about you by emailing hello@sanabooks.com
.
7. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please reach us at:
📞 WhatsApp: +65 8318 3923
✉️ Email: stationeriessana@gmail.com
🌐 Website: www.sanabooks.com